Everything you
need to know.

Lettings is a specialist, highly regulated field, and in 2024 we felt it deserved its own dedicated identity – one that reflects its particular pace, focus and expertise.

Although it carries its own name, The Lettings Office isn’t a separate business, nor an add-on. It’s entirely Nash: the same team, the same values, and the same commitment to considered, well-executed service.

We use local market insight, historical data, comparable property analysis and current demand to recommend a rent that maximises income while minimising void periods.

We can guide you on common considerations, such as landlord consents, planning permissions, or lease restrictions, helping you approach letting with confidence.

We handle EPCs, gas safety checks, electrical inspections, smoke and carbon monoxide alarms, and any other required compliance, keeping your property fully certified and compliant.

All tenants are referenced for income, employment, credit history, previous landlords and immigration status. Right to Rent checks are also completed.

Deposits are held securely in a government-approved scheme, protecting both landlord and tenant, and are returned in line with the tenancy agreement.

For managed clients, rent is collected, reconciled and transferred promptly to your account with full monthly statements.

We assess reported issues, instruct approved contractors, and keep you informed throughout. Major works are approved by you in advance, ensuring full control and transparency.

For managed tenancies, we visit the property at regular intervals to review its condition, providing you with detailed reports and practical recommendations to help maintain it to the highest standard.

We handle checkout, inventory review, any necessary deposit deductions, and arrange re-marketing quickly to minimise void periods.

We provide three tailored service levels:

Tenant Find: Marketing, tenant selection, referencing, and tenancy agreements.

Rent Collection: Tenant Find services, plus rent collection, statements and arrears management.

Fully Managed: Complete management including inspections, maintenance oversight, renewals, and day-to-day tenant support.

We use professional photography, floorplans, compelling descriptions, property portals, social media and targeted campaigns to showcase your property to the right tenants.

Our fees are transparent and clearly outlined before any agreement is signed. We provide a full breakdown so you know exactly what is included.

View our rates

Our experienced team manages all tenant communications professionally and promptly, ensuring issues are resolved efficiently while keeping you informed.

All funds are held under Client Money Protection, and our Propertymark accreditation guarantees transparent, regulated financial handling.

View our Client Money Protection Scheme certificate

We monitor changes in law and guidance, ensuring your property and tenancy remain compliant, with updates and advice whenever needed.

Absolutely. We guide first-time landlords through every step – from valuation and marketing to tenancy management and compliance – providing clarity, support and confidence throughout the process.

Absolutely. Our sales team can guide you through every step, from initial valuation and preparation to listing and completion. And because our sales and lettings teams work side by side in the same building, the process stays joined-up and straightforward.

You can explore our sales work over on the Nash site.